Refund Policy

Non-Refundable Payments

All payments made to The Cravers for project-based services are non-refundable. This policy applies once payment is made and the project has commenced. By making a payment, you acknowledge that you have read and agree to this non-refundable policy.

All payments made to The Cravers for project-based services are non-refundable. This policy applies once payment is made and the project has commenced. By making a payment, you acknowledge that you have read and agree to this non-refundable policy. Please note that all payments will be directed to the THE CRAVERS Bank Account, as ABDAAR MOTORWALA holds this brand and manages all associated payments. The Cravers will be accepting payments for its services solely through the THE CRAVERS Bank Account.

Project Initiation

A project is considered to have commenced once payment has been received and an invoice has been sent to you via email. At this point, The Cravers begins work on your project, and all payments are non-refundable.

Changes to Approved Projects

Once a project is submitted to the client and approved, any further changes will incur additional costs. If a client requests changes after approval, the additional cost will be discussed and agreed upon before proceeding. These additional costs are also non-refundable.

Project Termination

Projects may be terminated by either party with written notice. However, given the non-refundable nature of our payment policy, refunds will not be issued if a project is terminated after it has commenced. The Cravers reserves the right to retain a portion of the payment to cover work already completed or costs incurred due to the termination.

Circumstances for Refunds

Refunds are typically not issued, except in cases where:

• The Cravers is unable to complete the project due to unforeseen circumstances within our control.
• There is a failure to deliver the agreed-upon service due to negligence on the part of The Cravers.
• In any other instance, refunds will be considered at the sole discretion of The Cravers.

Refund Process

If a refund is approved, it will be processed within 30 business days from the date of approval. The refund will be issued using the same method of payment used by the client for the original transaction. If a different method is required, this must be arranged in advance and agreed upon by both parties.

Contact Information

If you have questions about this Refund Policy or believe you are entitled to a refund under the circumstances described above, please contact us at:

• Email: support@thecravers.xyz
• Address: Third Floor, Reliable Business Center, opposite Om Heera Panna Mall, Oshiwara, Jogeshwari West, Mumbai, Maharashtra 400053
• Phone: +91 9324522144

We will review your request and respond promptly with further instructions.